Legal
What you agree to when you use Breno, what you keep, what we may and may not do with it, and how the coin pricing works. Written to be read, not to be impressive.
This document is not finished.
It is written against what this software actually does, and it has not been reviewed by a lawyer. The marked placeholders are facts only the operator of this instance can supply — hover one to see what it needs. They are left visible on purpose: a policy that named a company which does not exist, or an address nobody reads, would be worse than one that says it is incomplete.
This agreement
These terms are an agreement between you and the party that operates the instance you are using. By creating an account, or by using an instance in any other way, you accept them. If you do not accept them, do not use the service.
Where you accept them on behalf of an organization, you confirm you are entitled to bind that organization, and “you” in the rest of this document means the organization.
Who you are contracting with
Breno is software that can be run by anyone, so the answer depends on the instance:
- An instance your organization runs. Your contract is with your own organization. The party you deal with is whoever inside it operates the instance, and the vendor of the software is not a party to this agreement and receives no content from it.
- A hosted instance. Your contract is with [to be supplied], of No 6A, Old CBN Road, After House Of Assembly, Jos, Plateau State, Nigeria.
Your account
- You need an account to use the product. Give accurate details and keep them current.
- Keep your credentials to yourself. You are responsible for what is done through your account — so tell the operator promptly if you think somebody else has it.
- You must be at least 18. The product is a workplace tool and is not designed for, or offered to, children.
- If you sign people up into a workspace, you are responsible for having the right to do that, and for what you then let them reach.
Your content
You keep everything you put in. Breno claims no ownership of your documents, notes, connected-source material or the derived data built from them. Nothing in this agreement transfers your rights in that content to anyone.
You grant the operator of your instance the permission it needs to run the service: to store your content, index it, derive embeddings and relationships from it, send the parts needed to answer a question to the configured model provider, and show it back to you and to the people you have given access to. That permission exists only to operate the service, and ends when the content is deleted.
Two things you are promising. First, that you have the right to put the content in — including anything you have connected from another system, which means you had the authority to grant that access. Second, that the content is not unlawful, and not something this agreement prohibits under acceptable use below.
Your content is not used to train or fine-tune a model, and providers are not permitted to do so. See the privacy notice for the full picture of what is stored, what leaves an instance and for how long.
Our content and the software
The software, the interface, the name, the marks and this site belong to their respective owners. You get a licence to use the hosted service for its intended purpose while these terms are in force — no more, and nothing exclusive.
Where an instance runs software published under an open-source licence, that licence governs the software itself and prevails over anything here that conflicts with it. These terms govern the service, not the source code.
Feedback you send us may be used without restriction or obligation. Do not send us anything confidential that you expect to keep confidential.
Acceptable use
Do not use Breno to:
- break the law, infringe anyone’s rights, or store material you have no right to hold;
- get into an account, workspace or system you have not been given access to, or try to circumvent the access rules that decide what you can read and write;
- put other people’s personal data into the service without a lawful basis for doing so;
- probe, scan or overload the service, or work around its rate limits and spending controls;
- resell the service, or present it as your own, without the operator’s written agreement;
- send material designed to extract data from, or disrupt the behaviour of, a model the service is configured with.
Where the operator finds a breach, it may suspend the account or the workspace. Where it reasonably can, it will tell you what the problem is and give you a chance to fix it.
Coins and what they cost
Breno is not sold by subscription. It is paid for with coins, held in the workspace’s wallet, and spent on the operations that cost the operator something to run. One coin is one US cent.
| Pack | Coins | Price |
|---|---|---|
| USD, card via Stripe | 500 | US$5 |
| USD, card via Stripe | 2,000 | US$20 |
| USD, card via Stripe | 5,000 | US$50 |
| USD, card via Stripe | 10,000 | US$100 |
| Naira, via Paystack | 500 | ₦4,500 plus 7.5% VAT |
| Naira, via Paystack | 2,000 | ₦16,000 plus 7.5% VAT |
| Naira, via Paystack | 5,000 | ₦38,000 plus 7.5% VAT |
The two rails exist because card processing for Nigerian cards is unreliable through international providers. The Naira packs are priced for Nigeria rather than converted from the dollar packs at the exchange rate, which is why they are materially cheaper per coin. VAT is added as its own line at checkout and is never folded silently into the sticker price.
What the coins are spent on, at the current rate:
| Operation | Cost |
|---|---|
| Reading, searching, and viewing what the workspace already holds | Free — using what you already own is never charged |
| Asking a question in chat | 1 coin, plus model cost above a threshold |
| Adding a document | 1 coin per page started |
| Anything else that spends a model call | The model’s cost plus a margin, shown before it runs |
Three things about this that matter. A new workspace is granted 100 coins — one dollar’s worth — when it is created, with no card and no commitment. Coins do not expire. And a request that cannot be paid for is refused before it runs, so a workspace with an empty wallet never burns a model call on something it cannot pay for, and is asked to top up instead.
Prices and the rate card can change. A change applies to what you buy or spend after it takes effect, never to coins already in the wallet, which keep the value they were bought at. Nothing is charged for work that has already been done at the old rate.
Coins are a prepaid credit for using the service. They are not a currency, not a deposit, and not transferable between workspaces. Purchases are refundable where the law requires it, and where coins have not been spent. Write to the contact below.
Availability and early access
Breno is early, and this section is the honest statement of what that means rather than a disclaimer.
The service is provided as it is. There is no uptime commitment, no service-level agreement and no guaranteed support response time, unless the operator has signed a separate agreement with you that says otherwise. Features change, and some are withdrawn. Anything described as in development may never ship in the form described, or at all.
Keep your own copy of anything you cannot afford to lose. The product exists so that you can export everything, and the export is complete and self-service — use it. Running a memory layer without an export you have actually tested is a choice, and not one this agreement makes for you.
Where the operator plans to shut a hosted instance down, it will give reasonable notice and leave the export working for a period afterwards, so that you can take your data out.
Warranties and liability
Beyond what the law does not allow to be excluded, the service is provided without warranties of any kind. In particular, nothing here promises that it will be uninterrupted, that it will be free of errors, or that an answer it produces will be correct. Breno is a memory system: it retrieves what it holds and cites where that came from, and it can be wrong. Check anything that matters against the source it cites.
To the extent the law permits, the operator is not liable for indirect or consequential loss, lost profits, lost business, or the cost of substitute services. Where liability cannot be excluded, it is limited to the greater of the amount you paid for the service in the twelve months before the claim, or the minimum the law requires.
Nothing in this section limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected by anything in these terms.
Ending it
You can stop using the service at any time, and you can delete your account from the product without asking anyone. Deleting your account erases your personal data, and where you are the last owner of a workspace, the workspace and its content go with it. Content you shared into a workspace stays with the workspace, attributed to nobody, because your leaving should not destroy other people’s records.
The operator may suspend or end your access where these terms are breached, where the law requires it, or where continuing would put the service or another customer at risk. Where it can, it will give notice and a chance to export first. Unspent coins on an account ended for breach are not refunded; on an account ended for any other reason, they are.
The sections that by their nature should survive — your content ownership, acceptable use, warranties and liability, governing law — survive the end of this agreement.
Changes to these terms
These terms can change. When a change is material, the date at the top changes and workspace administrators are told before it takes effect. Continuing to use the service after that means you accept the new terms. If you do not accept them, stop using the service and export your data.
Governing law
These terms are governed by the laws of [to be supplied], and the courts of [to be supplied] have exclusive jurisdiction over any dispute — unless a separate written agreement between you and the operator says something different, in which case that agreement wins.
If any part of these terms turns out to be unenforceable, the rest stands. If the operator does not enforce a term on one occasion, that is not a waiver of it.
Contact
Questions about these terms: contact@breno.ng. Questions about data, and requests to exercise a right over it, go to the addresses in the privacy notice instead.